ZA Contact Delete


Table of Contents

1.
Performing the Contact Delete Request
2. Possible Responses
  2.1. 1000: Contact Deletion Successful
  2.2. 2303: Contact Does Not Exist
  2.3. 2304: Contact Status Prohibits Deletion
  2.4. 2305: Domain Dependencies Prohibit Deletion
  2.5. 2201: Incorrect Owner


EPP Contact Delete


Notes

1. The <contact:id> must be populated with the unique ID of the associated contact object.

<epp xmlns="urn:ietf:params:xml:ns:epp-1.0">
  <command>
    <delete>
      <contact:delete xmlns:contact="urn:ietf:params:xml:ns:contact-1.0">
        <contact:id>ContactID</contact:id>
      </contact:delete>
    </delete>
  </command>
</epp>

 

Possible Responses


The following are possible responses from our server.

1000: Contact Deletion Successful

A response code of 1000 means that the contact object has been successfully deleted from the registry database.

<epp:epp xmlns:epp="urn:ietf:params:xml:ns:epp-1.0">
  <epp:response>
    <epp:result code="1000">
      <epp:msg>Contact Deletion Successful</epp:msg>
    </epp:result>
    <epp:trID>
      <epp:svTRID>ZARC-EPP-13F0E9D3A83-F06EF</epp:svTRID>
    </epp:trID>
  </epp:response>
</epp:epp>

 

2303: Contact Does Not Exist

A response code of 2303 means that the contact object specified in <contact:id> element does not exist in the registry database. Please ensure that you have specified the correct contact ID.

<epp:epp xmlns:epp="urn:ietf:params:xml:ns:epp-1.0">
  <epp:response>
    <epp:result code="2303">
      <epp:msg>ContactID does not exist</epp:msg>
    </epp:result>
    <epp:trID>
      <epp:svTRID>ZARC-EPP-13F0E9264C0-B2948</epp:svTRID>
    </epp:trID>
  </epp:response>
</epp:epp>

 

2304: Contact ContactID Status Prohibits Deletion

A response code of 2304 means that the current set status on the contact object is prohibiting the deletion request from being executed. Please remove the status from the contact object by performing a Contact Update, and try again.

<epp:epp xmlns:epp="urn:ietf:params:xml:ns:epp-1.0">
  <epp:response>
    <epp:result code="2304">
      <epp:msg>Contact 'ContactID' status prohibits delete</epp:msg>
    </epp:result>
    <epp:trID>
      <epp:svTRID>ZARC-EPP-13EE5814F70-D6D31</epp:svTRID>
    </epp:trID>
  </epp:response>
</epp:epp>

 

2305: Domain dependencies prohibit contact 'delete' operation

A response code of 2305 means that the contact object could not be deleted as it is currently linked to a domain name. Please perform a Domain Update to unlink the contact if needed.

<epp:epp xmlns:epp="urn:ietf:params:xml:ns:epp-1.0">
  <epp:response>
    <epp:result code="2305">
      <epp:msg>Domain dependencies prohibit contact 'delete' operation</epp:msg>
    </epp:result>
    <epp:trID>
      <epp:svTRID>ZARC-EPP-13F0E9BD467-A15B3</epp:svTRID>
    </epp:trID>
  </epp:response>
</epp:epp>

 

2201: Contact 'ContactID' deletion failed, requester != owner

A response code of 2201 means that you requested the deletion of a contact object that does not belong to you. Please verify the <contact:id> element value specified.

<epp:epp xmlns:epp="urn:ietf:params:xml:ns:epp-1.0">
  <epp:response>
    <epp:result code="2201">
      <epp:msg>Contact 'ContactID' deletion failed, requester != owner</epp:msg>
    </epp:result>
    <epp:trID>
      <epp:svTRID>ZARC-EPP-13F0E9DAD67-E509</epp:svTRID>
    </epp:trID>
  </epp:response>
</epp:epp>

 

Last update: 23-02-2023 08:07:42

Technical Support

All issues and questions relating to the ZA EPP Registry Registrar System must be raised in the Contact/Support pages through the Registrar Portal. This is to ensure that our support department tracks and addresses all issues. If you have an account, please log on to the Registrar Portal and submit a support request online.

 

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Office Closure

Dear Registrar,

 

As Wednesday, 1 May approaches - a South African public holiday marking Workers' Day, we extend warm wishes for a safe and restful celebration to you and your family. Please be informed that our office will be closed on Wednesday, 1 May and will resume operations on Thursday, 2 May 2024. Support services will remain accessible during this period. Feel free to reach out to us via phone at +27 11 314 0077 or email us at support@zarc.net.za, and we will be happy to assist. We sincerely appreciate your ongoing support.

 

Warmest Regards,

The ZARC Team.