Nivedita Prabhakar Dixit, Infosys, highlights how organizations and businesses in India are using #GenerativeAI to personalize customer interactions, streamline operations, and foster innovation. In the article, she emphasizes how GenAI works across industries and customer digital touchpoints, and is not just a technological upgrade, but a strategic imperative for businesses that can strengthen brand trust and loyalty. bit.ly/3WiU1Kx
I agree!
In today's data-driven world, Customer Relationship Management is no longer just about managing data; it's about building trust and fostering meaningful connections. The future of CRM is built on trust and AI. Infosys leader Indranil Mukherjee dives into this game-changing approach in his Express Computer article. Discover how AI can unlock exceptional customer experiences, transparency, and growth, transforming data from a burden to a powerful tool for building lasting relationships. Read the full article here: bit.ly/4c2SBcG #AI #InfySalesforcePractice #ScaleNewSummits #CX #InfosysCobalt #InfosysTopaz Thomas Johanson, Anjali Yadav, Jillian Elliott, MBA, Lidija Ilic, Sunil Malik, Amit Shukla, Darren Parkinson, Libby Adams, Ashok Reddy Nomula, Vijay Mishra, Deepak Mandot, Cecile Jacques, Debashish Mukherjee, Jon Post, Manish Govil, Karthikeyan Sitaraman, DJ Nikkam, Vijay Srinivas, Surbhi Sharma Lakshmi Kannan Fluido Simplus Simplus ANZ (an Infosys company) Infosys Topaz Infosys Cobalt
In an era where trust is paramount, AI-driven CRM not only enhances customer experiences but also empowers businesses to develop deeper connections. Indranil Mukherjee's insights throw light on the pivotal role of trust and AI in reshaping the landscape of CRM. #aiinbusiness #ethicalai #customerrelationshipmanagement
In today's data-driven world, Customer Relationship Management is no longer just about managing data; it's about building trust and fostering meaningful connections. The future of CRM is built on trust and AI. Infosys leader Indranil Mukherjee dives into this game-changing approach in his Express Computer article. Discover how AI can unlock exceptional customer experiences, transparency, and growth, transforming data from a burden to a powerful tool for building lasting relationships. Read the full article here: bit.ly/4c2SBcG #AI #InfySalesforcePractice #ScaleNewSummits #CX #InfosysCobalt #InfosysTopaz Thomas Johanson, Anjali Yadav, Jillian Elliott, MBA, Lidija Ilic, Sunil Malik, Amit Shukla, Darren Parkinson, Libby Adams, Ashok Reddy Nomula, Vijay Mishra, Deepak Mandot, Cecile Jacques, Debashish Mukherjee, Jon Post, Manish Govil, Karthikeyan Sitaraman, DJ Nikkam, Vijay Srinivas, Surbhi Sharma Lakshmi Kannan Fluido Simplus Simplus ANZ (an Infosys company) Infosys Topaz Infosys Cobalt
Global Leadership | Business Development | Executive Visioning | Public Speaker | Global Enterprise Strategy | Large Deals Negotiations
🌟 Exciting Announcement: Arav Narasimhamurthy from Infosys Shares Insights on Infosys Topaz and Gen AI Customer Intelligence Suite! 🚀 Hello #LinkedIn community! I hope you're all doing well and staying ahead in the world of technology and innovation. Today, I'm thrilled to bring you some incredible updates straight from Arav, Chief Architect at Infosys, who shared fascinating insights on Customer Intelligence Suite powered by Infosys Topaz -Let's dive in! 🌐 1️⃣ Infosys Topaz - Unlocking Digital Transformation Potential: Arav passionately discussed the power of Infosys Topaz as a transformative platform that empowers organizations to unlock their digital potential. Topaz provides a comprehensive suite of tools, enabling businesses to modernize their legacy systems, accelerate innovation, and foster seamless collaboration across teams. With Topaz, organizations can embark on their digital transformation journeys with confidence, embracing agility and delivering remarkable outcomes. 2️⃣ Gen AI Customer 360 - Customer Intelligence Suite: Arav shed light on the Customer Intelligence Suite, a game-changing solution that is revolutionizing customer experience management. Built using AWS cloud native AI services, this suite empowers businesses to gain comprehensive customer insights, make real-time decisions, seamlessly integrate with existing systems, and scale effortlessly. With Customer Intelligence Suite, organizations can deliver personalized experiences at scale, exceed customer expectations, and drive business growth. Arav's enthusiasm was contagious as he shared examples of how the Customer Intelligence Suite have already transformed businesses across industries. By combining modernization capabilities and powerful AI-driven insights, these solutions are enabling organizations to stay competitive, drive innovation, and deliver superior customer experiences. To learn more about Infosys Topaz and Customer Intelligence Suite, I encourage you to connect with Arav or visit Infosys' website. This solution is the catalysts for the future of digital transformation and customer experience management. The possibilities are limitless! 🚀 Let's stay connected and continue to drive innovation together. Feel free to comment or message me with any questions or thoughts. I'm eager to hear your perspectives on these game-changing solutions! 🌟 #DigitalTransformation #Innovation #technologyconsulting #CustomerExperience #AI #CloudNative #aws #BusinessGrowth #infosystopaz #awspartner #awspartners #infosys Regenerate response
Understanding #customerbehavior , #preferences and needs is crucial in driving #growth and maintaining a #competitive edge in todays business landscape. Great conversation with Jignesh Desai from Amazon Web Services (AWS) on how #customerintelligence suite will accelerate this capability building using #awsnative services , #generativeai and #aiml for #enterprises #infosystopaz , #datandai, #aravsays Sunil Senan , Rajeev Nayar , Satish H.C. , Venkata Seshu Gulibhi , Rajan Padmanabhan, Balaji Ramanujam, Madasamy Thandayuthapani, Neeraj Thaman, Rana Chakrabarti, Sumithra S, Gary Bhattacharjee , Nayan Puthal , Prachi Hunnargikar , Pankaj Choudhary , Ashish Mehta, Nilesh Rane , Infosys Data and Analytics
Global Leadership | Business Development | Executive Visioning | Public Speaker | Global Enterprise Strategy | Large Deals Negotiations
🌟 Exciting Announcement: Arav Narasimhamurthy from Infosys Shares Insights on Infosys Topaz and Gen AI Customer Intelligence Suite! 🚀 Hello #LinkedIn community! I hope you're all doing well and staying ahead in the world of technology and innovation. Today, I'm thrilled to bring you some incredible updates straight from Arav, Chief Architect at Infosys, who shared fascinating insights on Customer Intelligence Suite powered by Infosys Topaz -Let's dive in! 🌐 1️⃣ Infosys Topaz - Unlocking Digital Transformation Potential: Arav passionately discussed the power of Infosys Topaz as a transformative platform that empowers organizations to unlock their digital potential. Topaz provides a comprehensive suite of tools, enabling businesses to modernize their legacy systems, accelerate innovation, and foster seamless collaboration across teams. With Topaz, organizations can embark on their digital transformation journeys with confidence, embracing agility and delivering remarkable outcomes. 2️⃣ Gen AI Customer 360 - Customer Intelligence Suite: Arav shed light on the Customer Intelligence Suite, a game-changing solution that is revolutionizing customer experience management. Built using AWS cloud native AI services, this suite empowers businesses to gain comprehensive customer insights, make real-time decisions, seamlessly integrate with existing systems, and scale effortlessly. With Customer Intelligence Suite, organizations can deliver personalized experiences at scale, exceed customer expectations, and drive business growth. Arav's enthusiasm was contagious as he shared examples of how the Customer Intelligence Suite have already transformed businesses across industries. By combining modernization capabilities and powerful AI-driven insights, these solutions are enabling organizations to stay competitive, drive innovation, and deliver superior customer experiences. To learn more about Infosys Topaz and Customer Intelligence Suite, I encourage you to connect with Arav or visit Infosys' website. This solution is the catalysts for the future of digital transformation and customer experience management. The possibilities are limitless! 🚀 Let's stay connected and continue to drive innovation together. Feel free to comment or message me with any questions or thoughts. I'm eager to hear your perspectives on these game-changing solutions! 🌟 #DigitalTransformation #Innovation #technologyconsulting #CustomerExperience #AI #CloudNative #aws #BusinessGrowth #infosystopaz #awspartner #awspartners #infosys Regenerate response
𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗮𝘀 𝗮 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗠𝗮𝗿𝗸𝗲𝘁 size was valued at USD 56.5 billion in 2022 and is estimated to register a compound annual growth rate (CAGR) of over 11% from 2023 to 2032, reaching a projected value of USD 134.2 billion by 2032 . 𝗗𝗼𝘄𝗻𝗹𝗼𝗮𝗱 𝗦𝗮𝗺𝗽𝗹𝗲 @ https://lnkd.in/gTJGEDJ4 ◾ Reduction of operational costs and improved productivity: BPaaS helps businesses switch from capital expenditures (CAPEX) to operational expenses (OPEX), reducing the overall operating cost compared to traditional methods. Additionally, BPaaS solutions allow for process automation and improvement, leading to increased efficiency and productivity. ◾ Increased adoption of AI: The integration of AI services into BPaaS solutions is a major driver of market growth. AI technologies can automate tasks, improve decision-making, and enable predictive analytics, further enhancing process efficiency. 𝗥𝗲𝘀𝗲𝗮𝗿𝗰𝗵 𝗥𝗲𝗽𝗼𝗿𝘁 👉 https://lnkd.in/ghNBsmfJ ◾ Scalability and flexibility: BPaaS solutions are highly scalable and adaptable, allowing businesses to adjust their service levels based on changing needs without significant investments in infrastructure or personnel. 𝗠𝗮𝗷𝗼𝗿 𝗖𝗼𝗺𝗽𝗮𝗻𝗶𝗲𝘀 𝗜𝗻𝗰𝗹𝘂𝗱𝗲: Infosys Tata consultancy services Wipro Cognizant HCLTech Tech Mahindra NTT DATA FUJITSU LIMITED（JAPAN） NEC Corporation Accenture IBM Capgemini DXC Technology FPT Corporation Toshiba Corporation Genpact WNS Global Services Sutherland
Client Partner who utilizes digital engineering to solve complex problems for global medical device and pharmaceutical corporations.
Virtusa Helio: A suite of GenAI and AI powered tools for Medical Device companies and more. There is a lot of noise around GenAI and what it can or cannot do. Finally, a real-world enterprise platform realizing the promise of GenAI!
Embrace the new dawn! Virtusa Helio is finally here to revolutionize the way we innovate! Join us as we ignite innovation and illuminate new possibilities with genAI. Leverage our genAI-powered suite of services and platforms to ignite progress and reach new horizons. From transforming product lifecycles to elevating customer experiences, Virtusa Helio empowers organizations to thrive in the AI era with an Engineering First approach. Learn more: https://splr.io/6042YOfL4 #VirtusaHelio #Helio #EngineeringFirst #ArtificalIntelligence #generativeAI
Senior Director - Marketing at Infosys | MLE℠ - Member of Leaders Excellence at Harvard Square
Indranil Mukherjee articulates about the the future of successful CRM strategies in this article on Express Computer . Do give it a read. Infosys Cobalt Infosys Topaz Fluido Simplus Simplus ANZ (an Infosys company) Anjali Yadav Surbhi Sharma Lakshmi Kannan Meghna Chatterjee #InfosysSalesforce #salesforce
In today's data-driven world, Customer Relationship Management is no longer just about managing data; it's about building trust and fostering meaningful connections. The future of CRM is built on trust and AI. Infosys leader Indranil Mukherjee dives into this game-changing approach in his Express Computer article. Discover how AI can unlock exceptional customer experiences, transparency, and growth, transforming data from a burden to a powerful tool for building lasting relationships. Read the full article here: bit.ly/4c2SBcG #AI #InfySalesforcePractice #ScaleNewSummits #CX #InfosysCobalt #InfosysTopaz Thomas Johanson, Anjali Yadav, Jillian Elliott, MBA, Lidija Ilic, Sunil Malik, Amit Shukla, Darren Parkinson, Libby Adams, Ashok Reddy Nomula, Vijay Mishra, Deepak Mandot, Cecile Jacques, Debashish Mukherjee, Jon Post, Manish Govil, Karthikeyan Sitaraman, DJ Nikkam, Vijay Srinivas, Surbhi Sharma Lakshmi Kannan Fluido Simplus Simplus ANZ (an Infosys company) Infosys Topaz Infosys Cobalt
Great insights, Nivedita! It's exciting to see how #GenerativeAI is transforming various industries in India. Personalized customer interactions and streamlined operations are crucial for businesses to stay competitive. Looking forward to seeing more innovative applications of GenAI in the future.