[Apple employee in Apple Store]
\n\n[Cheerful electronic music starts]
\n \nHi, I’m Bella – let’s take a look at how Apple Trade In works.
\n \n
[Colorful text appears on screen next to Bella capturing each step as she speaks. Text displays: Find your trade-in value]
\n \nIf you have a phone to trade in, just answer a few questions to find its value.
\n\n
[Text displays: Pay monthly or in full]
\n \nThen, choose to pay monthly or in full. If you pay in full, we’ll credit your original payment method. If you pay monthly, your trade-in value will be applied to your bill.
\n\n
[Text displays: Activate your new iPhone]
\n\nWhen you receive your new iPhone, you’ll be able to activate it right away. And to guide you through setup,
\n \n
[Text displays: Back up and transfer your data]
\n \nwe’ll send you a few short videos on how to back up with iCloud and transfer all of your data.
\n\n
[The text display fades away and we return to Bella in the Apple Store full screen. She picks up the pre-paid kit on the table in front of her]
\n\nKeep an eye out for your pre-paid kit. It’ll arrive with your new iPhone or just a few days after. When you receive it, you’ll have 14 days to mail it back. And that’s it!
\n\n
[Bella places the kit back on the table and we slowly zoom in closer]
\n\nIf you have any questions, our team is always available in-store, on the phone, or in chat.
\n\n
[Music ends]
\n\n[Legal disclaimer displays: Delivery timelines are not guaranteed.]
\n \n[Apple logo is displayed]
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\n\n[Upbeat music starts]
\n\nHi, I’m Tibor. Did you know you can save on select iPhone models with the same deals your carrier has right here with us at Apple?
\n[On-screen text displays: Trade in]
\nFor most carrier deals, you’ll need to trade in your current smartphone,
\n[On-screen text displays: Carrier financing]
\npay using carrier financing
\n[On-screen text displays: Eligible rate plan]
\nand have an eligible rate plan. Here’s how it works. After you choose your new iPhone, you’ll have the option to trade in.
\n[Menu showing the trade in process appears on the side]
\nSelect your current smartphone to find it’s trade-in value from Apple.
\n[A drop down list of iPhone models compatible with Apple Trade In is displayed, ranging from the iPhone 12 Pro Max to the iPhone X]
\nIf it qualifies for a carrier deal, you may save even more. Next, make sure you choose the finance option to pay.
\n[Payment options are displayed, listing either Buy or Finance, and the Finance option is selected]
\nThen, select your carrier’s monthly financing plan.
\n[Two financing options are displayed; Apple financing and carrier financing. Carrier financing is selected]
\nIf you already have an eligible rate plan, we’ll let you know. If not, don’t worry - we’ll give you the option to switch to a qualifying plan. Then we’ll connect with your carrier and have your new iPhone ready to go when it arrives. If you have any questions, our team is always available in store, on the phone, or in chat.
\n \n[Apple logo is displayed]
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