Contact Us

Symantec wants to hear from you. Whether you are a home customer, business customer, member of the press, investor, analyst, or prospective partner, we are here to serve your needs.

Please use the information on this page to locate the appropriate contact options for your situation.

World Headquarters

Symantec
350 Ellis Street
Mountain View, CA 94043

Regional Sales Offices

Home and Home Office Customers

Customer Service

Customer Service responds to questions about:

Subscriptions
Product Activation
Product Download
Returns
Rebates

Customer Service Support

Technical Support

Choose a specific product to find quick answers to common issues and find the appropriate support contact information. We offer several contact options for your convenience.

Select Your Product

Norton 360 4.0 | 3.0 | 2.0 | 1.0
Norton AntiVirus 2011 | 2010 | 2009 | 2008 | 2007 | 2006 | 2005
Norton Internet Security 2011 | 2010 | 2009 | 2008 | 2007 | 2006 | 2005

All other products

Enterprise Customers

Customer Care

Customer Care responds to non-technical licensing and serialization questions on Symantec's Enterprise products, including:

Licensing Support Services
Enterprise Contract Programs
Account Data Services

Enterprise Customer Care

Technical Support

Visit the Enterprise Support site to access knowledgebase documents and other support information and services.

Additional Support Resources

Other Contact Options