mystc KSA

4.5
412K reviews
10M+
Downloads
Content rating
PEGI 3
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About this app

mystc app .. takes you further!
It suits all your needs and gives you solutions at your fingertips. Quickly, easily, and securely manage all of your numbers and services in stc ..
Shop for the latest smart devices and vouchers, and order a new number with delivery.. Even if you are not an stc customer!
Because we are always aiming to be closer to you, in case you need assistance, you will get immediate support via the instant messaging service with customer service representatives, as well as many other features that will save you time and effort, such as:

- Order new number, data SIM, or home internet.
- Transferring your number from another operator to stc.
- Participation in the auction for special numbers.
- Shop for smart devices, accessories and vouchers from the store with delivery service.
- Exchange your old device with the device exchange service.
- Send a gift to your loved ones with the gifting program.
- Pay your bills or recharge a prepaid number in multiple easy ways.
- View the details of your number bill or your baity Internet bill.
- Transferring the balance to friends and family, whether to a prepaid or postpaid number.
- The ability to know the details of the consumption of your package and other services.
- Change your package or subscribe to various packages and additional services.
- Subscribe to entertainment services such as stc tv and entertainment streaming with stc direct carrier billing service by deducting it from a prepaid balance or adding it to your bill.
- Transferring ownership of one of your numbers to another customer.
- While you are outside KSA, you can manage your services and subscribe to any of the roaming packages that are appropriate for you.
- Get immediate support 24/7 by speaking to a customer service representative.
Updated on
Apr 22, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

4.4
409K reviews
Jonathan Upton
March 14, 2024
Your standard reply to everyone completely ignores the issues and shows you don't read or care about customer service. It's a very frustrating user experience. Signing in only logs you in for 30 minutes and you have to sign in twice to stay logged in for longer. I receive simultaneous login notifications in the app, on my phone and by SMS. If I try to make payment using correct saved card details the payment is declined and I must re-enter the same card details every time. Do better.
21 people found this review helpful
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STC
March 15, 2024
Hello ✋ Please make sure that you are logged in mystc app 📱 using a user name or ID, and password to prevent frequent login requests.. And in case you have any comments, please contact us via the support and help icon in mystc app 📱 and we will be honored to help you 🙏
A Google user
December 26, 2019
New app just does not work, the older version was so much better. New app is more interested in displaying adds instead of what you actually need to see such as your balance and subscription details. Also it is now impossible to top your balance up via the app due to constant 'unable to complete this transaction' error messages no matter what type of payment you try to use.
195 people found this review helpful
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Hani Saadi
April 30, 2024
Never had a possitove experience with this app. Every time i log in, it asks for a password that i never set. Resetting the account doesn't work. Sometimes it sends a 4 digit code for a 6 digit field. Other times says this number doesn't have an account so I need to register, once I register it says account already exists so I should log in. I try to log in it says password or user are wrong (I didn't add a user, I used my registered number). Fix it please
2 people found this review helpful
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STC
April 30, 2024
Hi 🖐️ We wish you would explain to us what happened with you so that we could help you.. and we will do what makes you happy 🙏 We are waiting for you via the support and assistance icon in mystc app 📱

What's new

Thank you for using mystc!

We work hard on improving our services to deliver the best digital experience.

Update mystc & enjoy our new features:

- Now you can view more details of the unbilled amount.

- General additions & improvements on the app.

Let’s go forward with mystc.