The record shows an example of highly-efficient overnight distribution from one of our leading delivery companies.

So why is the last leg still so inefficient that it has to keep me sitting at home all day to take delivery? We had the technology to track a delivery van and display it on a map in real time 20 years ago[1]. Surely it shouldn’t be beyond the likes of DHL to make that information available over the Web, so I can at least see whether the delivery is far enough off for a quick visit to the shops or market!

[1] Dammit, my own job exactly 20 years ago was developing that technology!